About Us
We believe customer operations deserve AI that acts, not just answers.
We’re building the future of customer operations with reliable AI agents that go beyond conversations to adapt, execute complex tasks, and resolve customer needs seamlessly.
How we started
We are building the next layer of customer operations
When conversational AI took off, it opened a door businesses had been waiting for. The ability to handle customer interactions at scale, without the overhead.
But the environment kept changing. AI got better, customer expectations grew, and support became more complex. What once felt like good support, a fast automated response, no longer felt enough.
We are building BotCircuits to close that gap. Between the conversation and the resolution. Between what automation promised and what customers actually need.
We believe AI should carry the weight of customer operations, and we empower businesses to embrace that with confidence.
Leadership
We’re a team experienced in building reliable, scalable AI systems.
Tharindu Dassanayake
Co-Founder & CEO
Technology entrepreneur with 10+ years building scalable AI platforms.
Madura Wickramasinghe
Co-Founder & Chief Engineering Officer
Engineering leader with 10+ years building enterprise AI systems
Sheron Jayamuni
Chief Commercial Officer (CCO)
Fintech Leader, Commercial Strategist, and Enterprise Growth Partner with 10+ years.
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