beautiful-mountain-view-with-lush-greenery-under-a-cloudy-sky-at-sunset,-ideal-f - manuel-sechi (pexels)

AI Customer Service Software, Built for Humans and AI to Work as One

The only AI customer service software that acts for your customers in real time, resolving requests end-to-end while AI agents and your team function as one system.

Get Started Free

View Demo

Trusted by growing enterprise customer operations teams.

Built to Resolve,
Not Just Respond

Deploy AI agents in minutes with our AI Customer Service Software, going beyond just answering your customers’ questions.

One AI Customer Service Software,
Two Powerful Products

AI that acts, humans that finish the job, connected in one seamless flow from first message to resolution.

BotCircuits Agent Platform

Build AI customer service agents that go beyond

chat to resolve customer requests end to end.

BotCircuits Helpdesk

One workspace for your team to handle what AI

customer service agents can't, with full context.

silhouette-of-mountains-during-nigh-time-photography - daniel-leone (unsplash)./pho

AI customer service software helpdesk dashboard with live conversations, agent status, and AI reply suggestions

AI customer service software agent builder showing system prompt, personality, and workflow configuration

BotCircuits Agent Platform

Real AI customer service software, felt by customers as less waiting, more getting done.

BotCircuits Helpdesk

The AI Customer Service Helpdesk Built for Fast Human Handoffs

BotCircuits Agent Platform

First, Your AI Agents Take Action

Real AI customer service software, felt by customers as less waiting, more getting done.

capture-of-serene-hills-with-a-clear-blue-sky-during-dusk,-showcasing-tranquil-n - anastasia-bladyko (pexels)

Agent Builder

Create AI agents with prompts or a visual drag and drop builder. Define how they respond, then customize them to fit your business.

atmospheric-view-of-mist-covered-mountain-peaks-for-a-mysterious,-scenic-feel. - berryygums. (pexels)

Voice Agent

Bring the same intelligence to voice conversations, not just chat.

Knowledge Base

Connect any source, whether it's a URL, PDF, CSV, or file, and keep your agent up to date automatically.

Testing

Run test conversations before going live. Refine responses and catch gaps early, so your agent is ready from day one.

Multi Channel Deployment

Connect your agent to chat, voice, and messaging apps, and go live in minutes.

Observability

Track how your agents perform in production, so you always know what's working.

Agent Builder

Create AI agents with prompts or a visual drag and drop builder. Define how they respond, then customize them to fit your business.

Voice Agent

Bring the same intelligence to voice conversations, not just chat.

Knowledge Base

Connect any source, whether it's a URL, PDF, CSV, or file, and keep your agent up to date automatically.

Testing

Run test conversations before going live. Refine responses and catch gaps early, so your agent is ready from day one.

Multi Channel Deployment

Connect your agent to chat, voice, and messaging apps, and go live in minutes.

Observability

Track how your agents perform in production, so you always know what's working.

Agent Builder

Create AI agents with prompts or a visual drag and drop builder. Define how they respond, then customize them to fit your business.

Voice Agent

Bring the same intelligence to voice conversations, not just chat.

Knowledge Base

Connect any source, whether it's a URL, PDF, CSV, or file, and keep your agent up to date automatically.

Testing

Run test conversations before going live. Refine responses and catch gaps early, so your agent is ready from day one.

Multi Channel Deployment

Connect your agent to chat, voice, and messaging apps, and go live in minutes.

Observability

Track how your agents perform in production, so you always know what's working.

BotCircuits Helpdesk

Then, Your Team Steps In Next

The AI Customer Service Helpdesk Built for Fast Human Handoffs

moody-silhouette-of-a-mountain-under-a-foggy-sky-with-a-distant-sea-view. - denis-tuev (pexels)

AI Copilot

Drafts replies, suggests answers, and pulls context from past conversations, so agents respond faster without losing their own voice in the process.

a-majestic-mountain-peak-under-a-moody-night-sky,-showcasing-rugged-geological-f - francesco-ungaro (pexels)

Reporting & Analytics

Track resolution time, CSAT, and agent performance in real time, so you always know what's actually working.

Customer Data & CRM

Every contact profile carries full history, custom attributes, and past conversations, so agents always have the context they need before they reply.

Collaboration

Teams, private notes, and shared context help agents hand off work and resolve requests without repeating what's already been done.

Conversation Management

Organize conversations with labels and filters; prevent duplicate work with collision detection.

Macros & Automations

One click actions and rule based automation handle the repetitive parts, so agents spend their time on what actually needs a human.

AI Copilot

Drafts replies, suggests answers, and pulls context from past conversations, so agents respond faster without losing their own voice in the process.

Reporting & Analytics

Track resolution time, CSAT, and agent performance in real time, so you always know what's actually working.

Customer Data & CRM

Every contact profile carries full history, custom attributes, and past conversations, so agents always have the context they need before they reply.

Collaboration

Teams, private notes, and shared context help agents hand off work and resolve requests without repeating what's already been done.

Conversation Management

Organize conversations with labels and filters; prevent duplicate work with collision detection.

Macros & Automations

One click actions and rule based automation handle the repetitive parts, so agents spend their time on what actually needs a human.

AI Copilot

Drafts replies, suggests answers, and pulls context from past conversations, so agents respond faster without losing their own voice in the process.

Reporting & Analytics

Track resolution time, CSAT, and agent performance in real time, so you always know what's actually working.

Customer Data & CRM

Every contact profile carries full history, custom attributes, and past conversations, so agents always have the context they need before they reply.

Collaboration

Teams, private notes, and shared context help agents hand off work and resolve requests without repeating what's already been done.

Conversation Management

Organize conversations with labels and filters; prevent duplicate work with collision detection.

Macros & Automations

One click actions and rule based automation handle the repetitive parts, so agents spend their time on what actually needs a human.

Integrations

One Agent, Every Channel

Deploy AI customer service software once, and it shows up wherever your customers are already talking to you.

WHY BOTCIRCUITS

The New Standard for AI Customer Service Software

Not all AI customer service software is the same. Traditional chatbots follow fixed scripts and get stuck outside them. BotCircuits understands what customers need and takes action to solve it, even on complex requests. See how they compare below.

Regular AI chat

How It Works

Follows fixed scripts

Complex Questions

Gets stuck or hands off to a human

Taking Action

Only gives information

Setup

Needs manual scripting for every scenario

Resolution

Often needs human backup

Memory

Forgets context between messages

Regular AI chat

How It Works

Follows fixed scripts

Complex Questions

Gets stuck or hands off to a human

Taking Action

Only gives information

Setup

Needs manual scripting for every scenario

Resolution

Often needs human backup

Memory

Forgets context between messages

Regular AI chat

How It Works

Follows fixed scripts

Complex Questions

Gets stuck or hands off to a human

Taking Action

Only gives information

Setup

Needs manual scripting for every scenario

Resolution

Often needs human backup

Memory

Forgets context between messages

PRICING

Built for Every Customer Service Team

Choose the pricing plan that fits your customer service automation needs.

Starter

$99/mo

50 resolutions/mo included.

Packs of 50 for $40 ($0.99/each after)

Get started free

Includes:

1 helpdesk seat

2 agentic workflows

3 AI agents

Web channel only

Basic knowledge base

Canned Responses

Email Support

Growth

YOUR BEST FIT

$199/mo

300 resolutions/mo included

Packs of 100 for $65 ($0.79/each after)

Get started

Includes everything in Starter, plus:

3 helpdesk seats

3 agentic workflows

All channels incl. WhatsApp

Macros + automation rules

Reporting dashboard

Help Center + custom domain

Technical support via live chat

Scale

$399/mo

1,000 resolutions/mo included Packs of 100 for $50 ($0.59/each after)

Get started

Includes everything in Growth, plus:

5 helpdesk seats

5 agentic workflows

Teams, routing & RBAC

AI Co-Pilot in Helpdesk

Helpdesk Localization

Custom API Channels

Priority support + onboarding assistance

Enterprise

Custom

Custom conversation volume

Custom pricing

Talk to sales

Includes:

Custom seats & workflow

SSO & audit logs

SLA & security review

Custom integrations

Dedicated infrastructure

Custom storage

Dedicated account manager

7-Day Free Trial · No Credit Card Required

Give Every Customer Your Best Day, Every Time.

BotCircuits is the AI Customer Service Software built to deliver consistent, high quality customer experience, no matter the time, volume, or complexity. Start your free trial for 7 days. No credit card required.

Try For Free

7-Day Free Trial · No Credit Card Required

Give Every Customer Your Best Day, Every Time.

Try For Free

7-Day Free Trial · No Credit Card Required

Give Every Customer Your Best Day, Every Time.

Try For Free

Have Questions?

Here are some FAQs about BotCircuits AI customer service software and how it streamlines customer operations. If you need any further assistance, feel free to reach out anytime.

What makes BotCircuits different from other AI customer service software?

Most AI customer service software only answers questions. BotCircuits agents take real action, verifying accounts, processing updates, and completing bookings inside the conversation, then hand off to your team with full context when needed, so nothing gets repeated or lost.

How fast can I set up BotCircuits' AI customer service software?

Most businesses launch their first AI agent within days of signing up. BotCircuits' no-code Visual Flow Builder and system prompts require no engineering resources, allowing your team to build, test, and go live in just a few days.

Does this AI customer service software integrate with our existing tools?

Yes. BotCircuits integrates with CRMs, payment systems, ticketing tools, and internal databases through built in, no code connections, so agents can access and update real customer data instantly during a conversation.

Is BotCircuits secure for customer data?

Yes. BotCircuits protects every conversation with end to end encryption, strict access controls, and full audit trails, meeting the security standards required for regulated, customer facing industries like financial services.

What happens when the AI can't resolve a customer request?

When an AI agent reaches the limit of what it can resolve, it hands the conversation to a human agent in BotCircuits Helpdesk with complete conversation history, so the customer never has to repeat themselves.

Can I try BotCircuits before paying?

Yes. BotCircuits offers a 7 day free trial with no credit card required, so you can build and test AI customer service agents on your own real use cases before choosing a paid plan.

Which customer service channels does BotCircuits support?

BotCircuits supports web chat, voice, WhatsApp, SMS, email, and other messaging apps, letting a single AI agent serve every channel from one AI customer service software platform.

Do I need coding skills to use this AI customer service software?

No. The Visual Flow Builder lets non technical teams create, train, and launch AI agents using drag and drop tools and natural language prompts. No engineering background is required.

How much does BotCircuits cost?

BotCircuits offers a Free plan, a Growth plan at $199/mo, and a Scale plan at $399/mo, each with a set number of monthly resolutions included and the option to buy additional resolution packs. An Enterprise plan with custom pricing is available for teams needing custom volume, SSO, and dedicated infrastructure.

Is BotCircuits suitable for enterprise customer service teams?

Yes. BotCircuits' Enterprise plan adds SSO and audit logs, SLA and security review, custom integrations, dedicated infrastructure, and a dedicated account manager. It's built for larger teams with compliance and scale requirements beyond the standard plans.

Have Questions?

Here are some FAQs about BotCircuits AI customer service software and how it streamlines customer operations. If you need any further assistance, feel free to reach out anytime.

What makes BotCircuits different from other AI customer service software?

How fast can I set up BotCircuits' AI customer service software?

Does this AI customer service software integrate with our existing tools?

Is BotCircuits secure for customer data?

What happens when the AI can't resolve a customer request?

Can I try BotCircuits before paying?

Yes. BotCircuits offers a 7 day free trial with no credit card required, so you can build and test AI customer service agents on your own real use cases before choosing a paid plan.

Which customer service channels does BotCircuits support?

BotCircuits supports web chat, voice, WhatsApp, SMS, email, and other messaging apps, letting a single AI agent serve every channel from one AI customer service software platform.

Do I need coding skills to use this AI customer service software?

No. The Visual Flow Builder lets non technical teams create, train, and launch AI agents using drag and drop tools and natural language prompts. No engineering background is required.

AI Customer Service Software, Built for Humans and AI to Work as One

Built to Resolve, Not Just Respond

One AI Customer Service Software, Two Powerful Products

BotCircuits Agent Platform

BotCircuits Helpdesk

First, Your AI Agents Take Action

Agent Builder

Voice Agent

Knowledge Base

Testing

Multi Channel Deployment

Observability

Agent Builder

Voice Agent

Knowledge Base

Testing

Multi Channel Deployment

Observability

Agent Builder

Voice Agent

Knowledge Base

Testing

Multi Channel Deployment

Observability

Then, Your Team Steps In Next

AI Copilot

Reporting & Analytics

Customer Data & CRM

Collaboration

Conversation Management

Macros & Automations

AI Copilot

Reporting & Analytics

Customer Data & CRM

Collaboration

Conversation Management

Macros & Automations

AI Copilot

Reporting & Analytics

Customer Data & CRM

Collaboration

Conversation Management

Macros & Automations

One Agent, Every Channel

The New Standard for AI Customer Service Software

Built for Every Customer Service Team

Give Every Customer Your Best Day, Every Time.

Give Every Customer Your Best Day, Every Time.

Give Every Customer Your Best Day, Every Time.

Have Questions?

What makes BotCircuits different from other AI customer service software?

How fast can I set up BotCircuits' AI customer service software?

Does this AI customer service software integrate with our existing tools?

Is BotCircuits secure for customer data?

What happens when the AI can't resolve a customer request?

Can I try BotCircuits before paying?

Which customer service channels does BotCircuits support?

Do I need coding skills to use this AI customer service software?

How much does BotCircuits cost?

Is BotCircuits suitable for enterprise customer service teams?

Have Questions?

What makes BotCircuits different from other AI customer service software?

How fast can I set up BotCircuits' AI customer service software?

Does this AI customer service software integrate with our existing tools?

Is BotCircuits secure for customer data?

What happens when the AI can't resolve a customer request?

Can I try BotCircuits before paying?

Which customer service channels does BotCircuits support?

Do I need coding skills to use this AI customer service software?

How much does BotCircuits cost?

Is BotCircuits suitable for enterprise customer service teams?

Built to Resolve,
Not Just Respond

One AI Customer Service Software,
Two Powerful Products